Frequently Asked Questions

General Information

Does video creation affect SEO?

Yes, video creation can significantly impact SEO (Search Engine Optimization). Search engines like Google consider various factors when ranking websites, and engaging multimedia content, such as videos, is one of them. Including relevant and high-quality videos on your website can enhance user experience, increase dwell time, and reduce bounce rates — all of which contribute positively to your SEO rankings. Additionally, videos often appear in search results, providing another avenue for your content to be discovered. To optimize the SEO benefits of videos, ensure they are properly tagged, described, and associated with relevant keywords. Overall, integrating well-crafted videos into your website can boost your SEO efforts and improve your online visibility.

Why is video content creation so important?

Video content is more likely to be shared and remembered than other types of content, making it a powerful tool for increasing online engagement and reach. It is a vital tool for educating patients, offering visual explanations that are easier to understand than text alone, connecting with your audience, and more. Visual engagement helps build trust and credibility, key factors in a patient’s choice of healthcare providers.

"We don't like short-form content, it's not our audience." ...

Short-form videos are ideal for capturing attention quickly and delivering key messages in a digestible format. Medical providers can use these snippets to highlight important health tips, showcase quick testimonials, or explain services succinctly, making it easier for busy viewers to consume and retain vital information.

How often do you update your services or add new features?

We strive to continuously improve our services. Updates and new features are rolled out regularly based on user feedback, industry trends, and technological advancements. Stay tuned for announcements on our website and through our communication channels.

What do I do if I encounter technical issues with your platform or services?

If you encounter any issues or have suggestions for improvement, please notify our project manager immediately. They are dedicated to addressing your concerns promptly and will work tirelessly to resolve any issues or explore alternative solutions based on your preferences. Our goal is to make things as easy as possible for you, and we welcome your input to continually enhance our services.

Can I request custom features or modifications to your existing services?

Absolutely! We value client feedback. If you have specific requirements or feature requests, please submit them through our feature request form, and our development team will review and consider the feasibility of implementation.
You can also email : Admin@Greatonfilms.com

Is there training available for using your systems?

We've got you covered! If you have any questions or need assistance with anything, we can create a personalized and easy-to-follow tutorial specifically for you. Our goal is to ensure that your experience is tailored to your needs, making it as personalized and user-friendly as possible.

General Information

What types of filming services do you offer?

Consider us an extension of your core team, ready to adapt to your specific needs. With a rich background in various video formats, we bring expertise to every project, ensuring a personalized touch in every collaboration. Whether it's storytelling finesse for a website video, market appeal for a commercial, or infectious energy for TikTok, we've navigated it all.

Can Greaton handle multi-location shoots?

In a nutshell, absolutely. Whether it's overseeing week-long productions or coordinating nationwide shoots with locations spanning different states, we've got the experience to bring any project to fruition. Whatever the scope, we're equipped to make it happen.

What equipment do you use for filming?

We're huge enthusiasts of Sony cameras and actually employ the same camera featured in the filming of "The Creator." Nevertheless, our flexibility extends beyond brand loyalty. We've seamlessly integrated projects with various cameras, including Arri, RED, Black Magic, and Canon. At the end of the day, we view a camera as a tool – whether it's a sophisticated model like Arri or a simple iPhone, the choice depends on the specific needs and context of the project.

How do you decide on production budgets?

Expertise is the key. Having crafted thousands of videos, ranging from budgets as modest as $100 to as substantial as $100,000, we possess the ability to accurately assess precise requirements and anticipate potential hidden costs in advance. Recognizing that videos often surpass budget expectations, our extensive experience enables us to foresee these costs and guarantee adherence to our promised budget analysis.

General Information

What do you mean by UNLIMITED editing?

Our commitment to unlimited requests means just that – there are no limits. We recognize that each client's needs vary, and specifying a set amount would be misleading. Your business is unique, and we understand that different quantities are required for different clients and outcomes. Feel free to send out as many requests as you need; we're always here to accommodate your diverse needs.

How can I request content from your platform?

We've made it easy for you with our "Content Request Form" integrated directly into your systems. This form allows you to communicate your content needs effortlessly. You can provide details such as what you need, when you need it by, and even include examples of content similar to what you're looking for.

How do you manage the balance between Quantity and Quality?

Our approach revolves around systems. When onboarding a new client, we dedicate months to integration, experimentation, and growth. Throughout this journey, we pinpoint a repeatable, reliable system that not only maintains quality but can also be easily expanded upon. This ensures a harmonious balance between quantity and quality in our processes.

What if I need help coming up with creative ideas for my content?

Our dedicated project manager is here to assist you! Whether you have a clear vision or not, we can guide you through the creative process. Simply use our "Content Request Form" and let us know you need creative assistance. We're here to generate the creative you're looking for, even if you're unsure where to begin.

General Information

What Do You Mean by UNLIMITED Graphic Design?

What kind of graphic design services do you offer?

We offer a comprehensive range of graphic design services covering diverse needs. We handle it all, whether crafting engaging social media graphics, designing physical store printables such as pamphlets, posters, and signs, or creating impactful online advertising materials. Our expertise extends across various platforms and mediums to cater to our client's specific graphic design requirements.

Can you replicate our existing brand guide?

Certainly! Our teams consist of vetted professionals who excel not only in building brands from the ground up but also in expanding upon and designing within your brand guide's established guidelines and boundaries.

General Information

What are your pricing tiers, and what's included in each?

Our packages cater to a wide spectrum, starting from $3,500 and going up to $15,000. We firmly believe in a tailored approach for every business. Recognizing that no two businesses are the same, our packages are designed to accommodate the widest range of needs without compromising on the quality or quantity of our services.

Are there any additional costs outside of the monthly retainer?

The only potential additional costs arise if a client desires a big-budget commercial. While we can handle the cost of our filming services, clients are responsible for covering costs such as actors, additional gear rentals, or specific locations for their project. However, it's worth noting that most of our clients find no need for a big-budget project. In this digital age, our tailored and cost-effective solutions often prove highly effective, making substantial investments unnecessary for many businesses.

How does billing and payment work?

We operate on a monthly billing cycle, with invoices sent at the beginning of each month to cover services for that month. We accept all major forms of payment to ensure convenient transactions for our clients.

What payment options do you accept?

We accept a variety of payment options to cater to your convenience. This includes all major credit cards, debit cards, and other widely used forms of payment.

What kind of technical support do you offer during non-business hours?

Our technical support is available 24/7 for critical issues. For non-urgent matters, you can message your project manager directly. While we may not provide an instant response, rest assured that you will hear back within 24 hours We strive to address your queries and concerns promptly and efficiently.

General Information

How often do you update your services or add new features?

What do I do if I encounter technical issues with your platform or services?

Can I request custom features or modifications to your existing services?

Is there training available for using your systems?